Our Process
Our Process
Continuous Customer Support
Continuous Customer Support  
Hendrickson & Company approaches client service differently than most insurance brokers. Unlike some brokers, we do not separate program design, placement and
service. This approach provides our clients the benefit of a consistent partner relationship, ensuring there is no disruption of service or miscommunication.

The same team that designs, negotiates and implements a client's insurance programs with the carrier is also responsible for managing the client's service needs. This dedicated team approach increases our understanding of the client's business, allows us to anticipate their needs, and creates accountability and ownership by the team throughout the entire process.

Unlike many firms that have grown the top line by mergers and acquisitions, Hendrickson & Company’s growth has been built by our performance. Our rates of client acquisition and retention are among the very top in the insurance industry.

An important aspect that differentiates Hendrickson & Company from other brokers is our ability to utilize our specialized resources, expertise and contacts from within the financial services community to the advantage of all our clients.

At Hendrickson & Company, we understand that your most important assets are your employees. We know that your benefit plans and how they are administered can make a major difference in employee moral and retention. We are dedicated to delivering the highest level of service that you and your employees deserve.

  Our Process